The entire concept of SMS has evolved so much from just simple text messages – it now includes exciting features like multi-channel messaging, mobile landing pages, two-factor authentication, and others which allow business owners to take full advantage of SMS API to reach their target audience.
SMS API integration into your business will bring about better, more sophisticated communication, which will enable better engagement and reach for your digital shop. So if you are willing to include SMS API into your business, read on as we discuss the various benefits! But before that, let us first explain what SMS API means.
What Does SMS API Mean?
An SMS API is a convenient device for integrating SMS messaging into one’s business software platform to send and receive messages instantly. SMS API’s are secure and reliable and allow business houses to link themselves to an SMS gateway that will enable them to operate 24/7 outside business hours and helps in global connectivity as well!
Already a lot of businesses in the USA are relying on SMS API to enhance customer communication. According to studies, it is growing at a rate of 6.2% and can potentially reach a valuation of $31.7 billion in 2022! And why not? SMS API offers a bunch of features that are very beneficial to business enterprises, big or small. Here are some features of SMS API –
- HTTPS API
This SMS API helps send 50-100 text messages in real-time and is thus perfect for small business owners. It is also effortless to debug this API and can be used to detect sender ID, monitor SMS delay, and track delivery acknowledgment.
- FTP API
FTP API aids in the high-volume dispatch of messages all at once. All you have to do is set up your FTP server, and you are ready to send your texts! This API also has media converters, two-way messaging, 7-day delays, and batch sending, among other features.
- SMPP API
SMPP API is the most commonly-used API by large organizations as it provides high-volume and continuous two-way communication between the organization and its customers. However, it needs to be handled by specialized personnel and will allow you to send 5000 texts minimum every month.
This API is also helpful in employing authentic connections between an organization and its clients in real-time to text their customers anytime, anywhere. Some features also include media converters, various SMS message support, and language platform independence.
- XML API
An XML API refers to legacy system integration which helps in the easier exchange and usage of information in complicated heterogeneous networks. This feature is convenient as it includes several functions like batch sending, 7-day delay, gateway escalation, delivery acknowledgment, sender ID, media conversion, and various SMS message support.
- SMTP API
This API will help you send bulk texts and emails to your customer with the help of server-generated email. Thus, one can send various texts to their target audience globally, including SMS notifications, reminders, and alerts.
Now the question arises – how beneficial can be SMS API for business? Let’s have a look.
Benefits Of SMS API
SMS APIs make it possible to automate the entire process of sending and receiving SMS messages. This way, APIs can speed up and improve workflows, drastically decreasing the need to engage manual labor. Thus, using an SMS API to automate operations guarantees that your communications are sent out on time, which will allow you to allocate your human resources better.
Better Tracking And Visibility
A significant benefit of SMS API is that it allows better tracking of SMS texts. They display delivery receipts on your application, helping you track exactly which message entered your customer’s phone at what time. Thus, you now have access to an audit trail that will also aid in further escalation in case of non-delivery of texts.
SMS APIs are also equipped with message tagging. This feature helps you pinpoint every reply with your outbound messages, thus helping to track which messages get better responses and which require improvement.
More Features, Better Flexibility
An API also gives you direct access to the service’s components, allowing you to simply integrate the provider’s SMS gateway into your systems. API features also include bulk texting, which is very helpful in reducing the cost of communication. Furthermore, as the API evolves, your company will benefit from new features and capabilities.
Secure, Reliable, and Faster Delivery
SMS APIs provide your business a direct path to SMS gateways, giving you faster, more secure, and reliable delivery. So now, as a business owner, you get to send and receive SMS online as many as you want, from anywhere you wish and at any time to your target audience. You wouldn’t have to worry about delayed or failed deliveries or having unsafe connections between your SMS provider and your computer system!
One-Step Communication Hub
SMS API provides a one-stop communication hub for your business by connecting all your business platforms and technological networks. This leads to a highly-organized interface that will give you a clear picture of every SMS status and whether your customers have responded to them. This unobstructed monitoring will help you review the outflow and inflow of texts, thus helping you improve your communication strategies as and when required.
SMS API is great for secure global messaging by connecting your business app or website with your API provider’s services. It allows direct operator networks with carrier connections for sending as many messages as you want at the highest quality and within a few seconds!
You may like to read: Why You Should Consider Using Temporary Number for SMS
Thus, we can conclude that SMS API integration into your business can be very beneficial for the future of your business. It will allow better and faster communication with your customers and clients, allowing you to maintain a healthy relationship with them for a long time! So what are you waiting for? Contact your SMS API provider today and get started! All the best!
Adding to it, Number4sms is another SMS API that can advise you on the different types of virtual numbers (mobile number, shortcodes, alphanumerical), which can be used as per the case.